Please allow 1-2 business days for your order to be processed and shipped out of our warehouse in Europe. DHL Express Shipping available worldwide & will arrive in 1-3 days once shipped. International standard shipments will ship via DHL Globalmail & Aramex depending on your location. You will receive a shipment notification email with tracking once your order has shipped.
SHIPPING RATES & DELIVERY
DHL Express Shipping
International Standard Shipping
Aramex Express Shipping (Germany)
HAWAII, ALASKA, PO BOXES, APO/FPO & U.S TERRITORIES
We accept orders shipped to PO boxes and APO/FPO or U.S. territories. Orders shipped to these addresses will be sent only via DHL Globailmail.
INTERNATIONAL SHIPPING POLICIES
Please allow 1-3 business days for your order to be processed and shipped. All international orders are shipped via DHL Express & DHL Globailmail. DHL Express orders are delivered within 1-3 days from the date that it is shipped.
CUSTOMS, DUTIES & TAXES
We are based in the EU so all EU orderswill notbe subject to any import duties, fees, taxes. For orders outside the EU any import duties, fees, taxes are the responsibility of the customer.
International returns initiated due to refusal to pay duties and taxes will be subject to a $25 restocking fee which will be deducted from the refund amount.
Damn..It sucks if the item(s) you purchased didn't work out for you. But these things happen.. We've made the returns process simple. All you need to do is let us know within 14 days of receiving your order by email@example.com with the subject line RETURNS and we can go from there. All returns will be refunded only via store credit in the form of an E-Gift Card code.
EUROPE + INTERNATIONAL RETURNS
You can arrange a return to us via your local postal service or what we recommend is letting us help you take care of it. We know returns are a pain so we've gone and setup a deal with DHL Express to pickup the package from any address of your choice & return it to us within 1-3 working days. We've tried to simplify the process for you as much as possible.
Whilst these returns aren’t free, the costs come out cheaper than sending it back via your local post office. And you save yourself at least a week in doing so.
Simply email us and we'll let you know the cost based on your country. We require you to pay this cost via our Paypal and we'll email you the discounted shipping label to give the driver on pickup. Easy!