ORDER INFO

EMAIL INQUIRIES
Please email lakenzieoffice@gmail.com with your order number for any customer service inquiries. We will try our best to get back to you within 24/48 hours.

FREE TEE PROMO - XMAS GIFT
Offer is valid for only 1 tee per order*
Anything over 1 will not be sent out with the order. This is in order to keep it fair on everyone

SHIPPING

All orders will be packaged and shipped out within 24 hours of the order being placed. Confirmation email with tracking number will always be sent out once package has left our warehouse in Europe.
Please note; some items might be preorders so please follow item description about shipping dates.
We ship worldwide. Pricing depends on weight of total order and is calculated at the checkout phase of your purchase.
All European orders take 4-9 days to arrive and rest of the world orders between 9-14 days.
If tracking shows order has been delivered to the address, we cannot be held liable for any lost claims.

ORDER POLICY
We will accept returns for any reason and online store credit will be issued. We cannot give Cash Refunds for on sale or discounted items. You must get in touch with us and send back the item/s within seven (7) days of receiving it, and it must be returned to us in brand new condition. It must not be worn, washed, or have the tags removed to be eligible for store credit. Return shipping costs are the customers expense.
Exchanges are welcome, however are subject to stock availability. Items must be in new condition and return shipping is at the customers expense.

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