RETURNS

Damn..It sucks if the item(s) you purchased didn't work out for you.
But these things happen..
We've made the returns process simple. All you need to do is let us know within 14 days of receiving your order by emailing office@lakenzie.com with the subject line RETURNS and we can go from there. 
All returns will be refunded only via store credit in the form of an E-Gift Card code.

EUROPE + INTERNATIONAL RETURNS

You can arrange a return to us via your local postal service or what we recommend is letting us help you take care of it.
We know returns are a pain so we've gone and setup a deal with DHL Express to pickup the package from any address of your choice & return it to us within 1-3 working days. We've tried to simplify the process for you as much as possible.

Whilst these returns aren’t free, the costs come out cheaper than sending it back via your local post office. And you save yourself at least a week in doing so.

Simply email us and we'll let you know the cost based on your country.
We require you to pay this cost via our Paypal and we'll email you the discounted shipping label to give the driver on pickup.  
Easy!